I haven't received my order confirmation!
Be sure to check your spam folders. If it's been a few hours and you still haven't gotten a confirmation email, contact Padalecki Merch support.

When can I expect my items?
Expect a processing time of about 3-5 business day after you place your order. You should receive a shipping confirmation by email as soon as your package is shipped.

Do you do returns & exchanges?
All purchases are final, with no returns or exchanges. If you feel that you received the wrong item or that your item is damaged, please contact Padalecki Merch support.