FAQs
I haven't received my order confirmation!
Be sure to check your spam folders. If it's been a few hours and you still haven't gotten a confirmation email, contact Padalecki Merch support.
When can I expect my items?
Expect a processing time of about 3-5 business day after you place your order. You should receive a shipping confirmation by email as soon as your package is shipped.
Do you do returns & exchanges?
All purchases are final, with no returns or exchanges. If you feel that you received the wrong item or that your item is damaged, please contact Padalecki Merch support.
Be sure to check your spam folders. If it's been a few hours and you still haven't gotten a confirmation email, contact Padalecki Merch support.
When can I expect my items?
Expect a processing time of about 3-5 business day after you place your order. You should receive a shipping confirmation by email as soon as your package is shipped.
Do you do returns & exchanges?
All purchases are final, with no returns or exchanges. If you feel that you received the wrong item or that your item is damaged, please contact Padalecki Merch support.